FST Offers a 100% Satisfaction Guarantee
"If for any reason, you are not completely satisfied with your purchase, you may return it for a full refund."
— Hans Gawenda, Chairman of the Board
FST has no restocking fee, and it is our goal to make the return process as easy as possible for you.
If you need to process a return please send an email to firstname.lastname@example.org
. We will send you our RMA form including all the necessary information.
All returns should be sent to:
Fine Science Tools GmbH
If you receive any item that is damaged or defective
, please call our Customer Service
department right away to arrange an exchange, and we can provide you a way of returning the item(s) to us at no cost to you.