Returns & Exchanges

FST Offers a 100% Satisfaction Guarantee

"If for any reason, you are not completely satisfied with your purchase, you may return it for a full refund."                            
Hans Gawenda, Founder                                                                              

FST has no restocking fee, and it is our goal to make the return process as easy as possible for you.

If you need to process a return please send an email to We will send you our RMA form including all the necessary information.

Due to the legal regulations and for the protection of our employees, every item returned must be accompanied by a completed and signed Declaration of Decontamination form.

All returns should be sent to:
Fine Science Tools GmbH
Vangerowstraße 14
69115 Heidelberg

If you receive any item that is damaged or defective, please call our Customer Service department right away to arrange an exchange, and we can provide you a way of returning the item(s) to us at no cost to you.