FST Offers a 100% Satisfaction Guarantee
"If for any reason, you are not completely satisfied with your purchase, you may return it for a full refund."
— Hans Gawenda, Founder
FST has no restocking fee, and it is our goal to make the return process as easy as possible for you.
If you need to process a return please send an email to email@example.com
. We will send you our RMA form including all the necessary information.
Due to the legal regulations and for the protection of our employees, every item returned must be accompanied by a completed and signed Declaration of Decontamination
All returns should be sent to:
Fine Science Tools GmbH
If you receive any item that is damaged or defective
, please call our Customer Service
department right away to arrange an exchange, and we can provide you a way of returning the item(s) to us at no cost to you.